The Downeast Center for
Beekeeping, LLC operates as Humble Abodes in the State of Maine.
Pricing
Because of varying market conditions, the prices in our
price sheets/website/phone and mail orders are subject to change. Humble Abodes
reserves the right to invoice all orders on the basis of prices which are in
effect at the time of shipment. We will try to contact you if there is any
substantial change in the prices of any items you have ordered. Please feel
free to confirm prices at any time by calling toll-free 1-877-423-3269.
Payment
We accept MasterCard, Visa, Discover, American Express,
money orders, direct wire transfers, cash, and checks. If your credit card is declined we will
contact you to try to correct the payment.
If payment is not corrected, we will unfortunately have to cancel your
order.
Any overdue credit amounts are subject to a 1.5% monthly
charge. If not paid after the first statement cycle, a $10 per month billing
charge will be assessed in addition to the 1.5% monthly charge. Payment for
merchandise is invoiced in United States Dollars.
We reserve the right to pass non-payment claims to third
party collection agencies and legal means for remittance. Purchases are subject to the laws of the
State of Maine and the United States of America and its subsequent
international treaties with other countries and organizations.
Sales Tax
By law, we are required to collect Maine State sales tax for
all orders picked up at our facility or shipped to an address in Maine. Sales tax exemptions will be honored if we
have a valid certificate on file. Order shipped out of state by common carrier are not charged
tax. Please email or fax a copy of your
sales tax exemption before placing your order so we can charge you
appropriately for your order. If you do
have a sales tax exemption on file with us and you create a new profile on our
website, your exemption will not carry over to your new profile. Please use the
password recovery links to get access to your account instead of making a new
one. Alternatively, contact a us at 1-877-423-3269 to help you with your password.
Freight Charges
Our products are shipped via Fedex
Ground or courier depending on order size. Every effort is made to keep
shipping costs to a minimum. For small orders, our website will estimate the
shipping cost before you place your order based on the size and quantity of
items. For large orders that will ship by LTL, we will need to get shipping
quotations and contact you. Please note that while we attempt to figure the
shipping costs as closely as possible, at times we may need to increase or
reduce your shipping charge based on the actual weight of the items and the
number of boxes.
We can also ship with your Fedex
account number. There is a $5 flat fee per box to cover our packaging costs.
Please call or email if you would like us to do this. There is also a pallet
fee for pallets of woodenware that we package for shipment or pickup, and the
fee varies depending on our cost to obtain pallets.
Additional Freight Charges: The small package carriers
impose additional charges if they have to make changes to your shipping information
after the order has been processed. To avoid these charges, please ensure that
you provide accurate information and/or confirm shipping information at the
time of your phone, web or mail-in order.
We can arrange trucking or you can make arrangements with
your preferred carrier. Any breakage or damage in transit is the responsibility
of the shipping company. Accessorial
fees such as residential delivery or liftgate are the
responsibility of the customer, and may be billed after delivery.
Freight Damages
If we make an error or send you the wrong product please
call and we will correct the problem. We
work hard to properly package your purchase to avoid damage during
shipping. If items are damaged during
shipment please notify the driver, take photos, and call us so that we can
start a claim. Please call us at 1-877-423-3269.
Returns & Exchanges
Any unused and undamaged item, except for those that are
non-returnable, with which you are not satisfied may
be returned within 30 days for a refund or credit slip covering the purchase
price of the item. If you would like to
return or exchange an item, please call us at 1-877-423-3269 for a Return
Authorization.
Credits
If you pay by MasterCard, Visa, American Express or
Discover, we will credit your account and the credit will be reflected on your
account statement. If you pay by check or money order, we will issue a refund
check. Freight charges cannot be credited.
Pick Up Orders
If you are planning a visit, please call first to ensure
product availability and to secure your order.
If you pre place an order we will try to have it packed for you when you
arrive. Please help us by checking
orders carefully before you leave to be certain everything is correct. We don’t want you to get home and discover
that we have made an error.
Internet Orders
Web orders can be placed on our website at
www.humbleabodesmaine.com. All orders will be processed in the order they are
received. If you need your order
urgently, please call or email before placing your order to inquire about lead
time.
Order Cancellations
Please call if you need to cancel or modify an order. We cannot guarantee that we will receive
emails in time to stop a shipment from going out, so please call
1-877-423-3269. Cancellation fees may
apply if an order has already been prepared for shipment.
Special Orders
Special orders must be accompanied by a deposit of no less
than 50% with the balance due prior to shipment. Some special orders may be
subject to a cancellation charge. Call 877-423-3269 Toll-Free for details
regarding what constitutes a special order.
Back Orders
We attempt to ship all orders as soon as possible. Please be aware that during busy season, we
may accumulate a backlog of orders to produce.
We will let you know an estimated time of delivery if a product is out
of stock.
Orders for Export
We welcome requests for our products and thank you for your
interest. Quotes on orders for export may include shipping, special packaging,
and documentation at a customer’s request. Please call 1-877-423-3269 or write us for
details. All shipments for export are subject to prepayment in United States
Dollars and are subject to the laws and statutes of the State of Maine, the
United States of America and its subsequent international treaties.
We accept the following forms of payment for foreign orders:
Paypal, money orders in US dollars and wire transfer
in US dollars. All bank wire transfer costs and exchange rates are the
responsibility of the customer. We will
quote ocean freight FOB Windsor, ME. USA
If an order is
changed, the freight quote will have to be recalculated delaying the shipment.
We insure all overseas shipments if it is available to the destination country.
All shipments overseas are the responsibility of the customer and shipped at
the customer's risk.
Liability
Because conditions of use are beyond our control, we make no
warranty or representation, express or implied, except that all products conform
to the description provided by the manufacturer on sales literature or product
labels. Our liability is limited to the purchase price paid.
Product Suitability
Many states and municipalities have local codes and
regulation governing sales, construction, installation and/or use of products
for certain purposes. We attempt to ensure that our products comply with such
codes; we cannot guarantee compliance to such codes in every situation, nor can
we be responsible for how the product is installed or used. Before you purchase
and use a product, please review both the product application and local codes
and regulations. Be sure that the product, its installation, and its use will
comply with such codes.
Publishing Errors
We are not responsible for typographical or photographic errors that may appear in any material published by Humble Abodes. We retain the right to make adjustments or corrections due to changing market conditions, product discontinuations or typographical or photographic errors in products.